Privacy Policy

Nu Marketing Partners

Privacy Policy

Effective Date: May 17, 2026
Last Updated: June 4, 2026

This Privacy Policy explains how Nu Marketing Partners (“Nu Marketing Partners,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, use our software platform, communicate with us, purchase our services, submit a form, book a consultation, opt in to receive text messages, or otherwise interact with our websites, marketing systems, CRM tools, AI tools, automation services, consulting services, and related offerings collectively referred to as the “Services.”

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Contact Information

Nu Marketing Partners
35200 Cathedral Canyon Drive
Cathedral City, CA 92234

Phone: 760-558-9047
Email: [email protected]

Terms & Conditions: [Insert Live Terms & Conditions URL]

2. Information We Collect

We may collect personal information and business information from website visitors, prospective customers, customers, platform users, vendors, business contacts, and individuals who interact with communications systems we help configure or operate.

A. Information You Provide to Us

We may collect information you choose to provide, including:

Name
Email address
Phone number
Company name
Job title
Website URL
Billing information
Account login information
Messages, inquiries, form submissions, chat messages, and support requests
Business goals, service areas, offers, pricing, and marketing needs
Files, brand assets, logos, images, and documents you provide
Information submitted through forms, calendars, surveys, audits, or consultations
SMS consent, communication preferences, and opt-in or opt-out records

B. Customer and Platform Account Information

If you use our software, CRM, automation, or white-labeled platform services, we may collect or process:

Account and subaccount details
User names and login credentials
CRM contacts and lead records
Pipeline stages and opportunity data
Calendar settings and appointment data
Workflow settings and automation history
Form submissions and funnel data
Email, SMS, chat, and call activity
Review request and reputation management activity
Reporting, analytics, and performance data
Integration settings and connected accounts

C. Call, SMS, Voice, Chat, and AI Communication Data

Depending on your configuration, our Services may process communication data, including:

Phone numbers
Call dates, times, durations, and routing outcomes
Call recordings, if enabled
Voicemails
Call transcripts
AI-generated summaries
Lead qualification notes
Tags, intent signals, sentiment signals, and routing data
SMS and email content
Chat conversations
Appointment confirmations and follow-up messages
AI voice agent or AI chat agent interactions
SMS opt-in status, opt-out status, and consent records

D. Automatically Collected Information

When you visit our website or use our Services, we may automatically collect:

IP address
Browser type
Device type
Operating system
Referring website
Pages viewed
Time spent on pages
Clicks and interactions
Approximate location derived from IP address
Cookies and similar tracking technologies
Website and product usage data

We may use analytics tools such as Google Analytics 4, advertising pixels, conversion tracking tools, and similar technologies to understand site performance, campaign performance, and user behavior.

E. Information from Third Parties

We may receive information from third-party providers, such as:

CRM and automation platforms
Website hosting providers
Payment processors
Analytics providers
Advertising platforms
Call, SMS, and email providers
AI technology providers
Calendar and scheduling tools
Data enrichment tools
Business directories
Referral partners
Social media platforms

3. How We Use Information

We use information to:

Provide, operate, and improve our Services
Respond to inquiries and consultation requests
Conduct Marketing Opportunity Audits, marketing assessments, and strategy reviews
Build, configure, and manage CRM systems, automations, funnels, calendars, and workflows
Set up and optimize AI voice agents, AI chat agents, and communication systems
Route leads, summarize communications, and support follow-up
Manage customer accounts and platform access
Process payments and subscriptions
Provide customer support and troubleshooting
Send service updates, administrative notices, and billing communications
Send SMS messages, appointment reminders, follow-ups, and marketing communications where permitted
Analyze website, campaign, and platform performance
Improve our website, offers, content, software configurations, and user experience
Prevent fraud, abuse, unauthorized access, and security issues
Comply with legal obligations and enforce our agreements
Maintain SMS consent, opt-in, opt-out, and communication-preference records

4. AI Tools, Transcription, and Automated Processing

Nu Marketing Partners may use AI-powered tools to support marketing, lead capture, customer communication, reporting, content development, call handling, chat handling, transcription, summarization, routing, and workflow automation.

AI tools may process business information, customer inquiries, call transcripts, chat conversations, SMS messages, form submissions, and other data depending on the Services configured.

AI-generated outputs may be inaccurate, incomplete, or require human review. Customers are responsible for reviewing, approving, and monitoring AI-generated communications, workflows, summaries, offers, and business-specific information before relying on them.

We do not use AI tools to make legal, medical, financial, employment, housing, insurance, emergency, or other high-impact decisions about individuals.

5. Call Recording and Consent

Some Services may involve call recording, voicemail capture, AI transcription, call summaries, call monitoring, lead scoring, or communication analysis.

Consent laws vary by state and jurisdiction. Customers using call recording, transcription, AI voice agents, or similar tools are responsible for determining what notices and consents are legally required and for implementing them correctly.

Nu Marketing Partners may provide suggested disclosure language, but customers remain responsible for legal review, approval, and compliance.

6. SMS, Email, and Marketing Communications

Our Services may include SMS messages, emails, review requests, appointment reminders, missed-call texts, reactivation campaigns, promotional messages, consultation reminders, onboarding updates, service notifications, and other automated communications.

Customers are responsible for ensuring they have the proper consent to contact individuals and for complying with applicable laws, carrier rules, platform rules, and messaging requirements.

Where applicable, SMS recipients may opt out by replying STOP. SMS recipients may request help by replying HELP. Message and data rates may apply. Message frequency may vary.

Email recipients may opt out by using an unsubscribe link or contacting us directly.

You may still receive transactional or service-related communications, such as account notices, billing updates, security alerts, appointment confirmations, or support messages.

For additional SMS terms, please review our Terms & Conditions: [Insert Live Terms & Conditions URL]

7. Mobile Information and SMS Consent Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, platform administration, message delivery, technical support, or compliance support, is permitted only as necessary to provide and support the Services.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Nu Marketing Partners does not sell, rent, trade, lease, disclose, transfer, distribute, or share SMS opt-in consent, text messaging originator data, SMS consent records, or mobile phone numbers with third parties, affiliates, lead generators, data brokers, or marketing partners for marketing or promotional purposes.

SMS opt-in consent, SMS preferences, opt-out records, and mobile phone numbers collected for SMS communication will be used only to provide the communications requested or permitted by the individual, operate and support the Services, maintain compliance records, and honor opt-out requests.

8. How We Share Information

We do not sell personal information in the conventional sense. However, certain privacy laws define “sale” or “sharing” broadly, including some advertising or analytics activities. Where required, we will provide applicable opt-out rights.

Important SMS Notice: The sharing practices described in this section do not apply to mobile information, SMS opt-in consent, text messaging originator data, SMS consent records, or mobile phone numbers collected for SMS communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories below exclude text messaging originator opt-in data and consent.

We may share non-SMS-related information in the following ways:

A. With Service Providers

We may share information with vendors and service providers that help us operate our business and provide Services, including:

CRM platforms
Hosting providers
Analytics providers
AI technology providers
Call, SMS, and email providers
Payment processors
Customer support tools
Website and funnel platforms
Advertising and attribution platforms
Security and monitoring providers
Automation and integration tools

These providers are authorized to use information only as needed to provide services to us or to our customers.

Mobile information, SMS opt-in consent, text messaging originator data, SMS consent records, and mobile phone numbers collected for SMS communications will not be shared with third parties or affiliates for marketing or promotional purposes.

B. With Customers and Authorized Users

If you are a customer using our Services, information processed in your account may be visible to authorized users in your business, subaccounts, dashboards, CRM, inboxes, calendars, workflows, and connected tools.

Customers are responsible for managing their own account users, permissions, access rights, and use of information within their business.

C. With Third-Party Platforms You Connect

If you connect third-party accounts or integrations, information may be shared with those platforms according to your settings and their terms and privacy policies.

This does not authorize Nu Marketing Partners to share SMS opt-in consent, mobile phone numbers, text messaging originator data, or SMS consent records with third parties or affiliates for marketing or promotional purposes.

D. For Legal and Safety Reasons

We may disclose information if we believe it is necessary to:

Comply with law
Respond to lawful requests
Protect rights, safety, or property
Prevent fraud, abuse, or unauthorized access
Enforce agreements
Investigate security issues
Protect Nu Marketing Partners, our customers, vendors, users, or the public

Any legally required disclosure involving SMS consent records or mobile information will be limited to what is required by law or necessary to protect rights, safety, or security.

E. Business Transfers

If Nu Marketing Partners is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

Where legally applicable, any transfer involving mobile information, SMS opt-in consent, text messaging originator data, SMS consent records, or mobile phone numbers collected for SMS communications will remain subject to the restrictions described in this Privacy Policy. Mobile information and SMS consent data will not be transferred, sold, or shared with third parties or affiliates for their own marketing or promotional purposes.

9. Cookies, Analytics, and Advertising Technologies

We may use cookies, pixels, tags, and similar technologies to:

Operate our website
Remember preferences
Understand website traffic
Measure campaign performance
Improve content and offers
Track conversions
Support retargeting or advertising campaigns

We may use tools such as Google Analytics 4 and advertising platforms to understand how visitors interact with our website and marketing campaigns.

Cookies, pixels, analytics tools, and advertising technologies are not used to share SMS opt-in consent, text messaging originator data, SMS consent records, or mobile phone numbers with third parties or affiliates for marketing or promotional purposes.

You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

If required by applicable law, we will provide additional choices related to cookies, targeted advertising, sale, or sharing of personal information. California’s Global Privacy Control can be used as an opt-out signal by businesses that sell or share personal information online.

10. Data Retention

We retain information for as long as reasonably necessary to provide Services, operate our business, maintain records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Retention periods may vary depending on the type of information. For example:

Account information may be retained while your account is active.
Billing records may be retained for tax and accounting purposes.
Call recordings and transcripts may be retained according to customer settings, platform settings, or operational needs.
Marketing contact records may be retained unless you opt out or request deletion where applicable.
SMS consent and opt-out records may be retained to document compliance and honor communication preferences.
Support and business records may be retained as needed for legal, operational, or security reasons.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information.

However, no website, platform, AI system, communication network, or cloud service is completely secure. We cannot guarantee absolute security.

Customers are responsible for managing their own users, passwords, permissions, connected accounts, internal policies, devices, and access controls.

12. Your Privacy Choices

Depending on where you live and how you interact with us, you may have rights to:

Access the personal information we have about you
Request deletion of personal information
Request correction of inaccurate information
Opt out of certain marketing communications
Opt out of certain sale, sharing, or targeted advertising activities
Limit certain uses of sensitive personal information, where applicable
Request information about how personal information is collected, used, and disclosed
Avoid discrimination for exercising privacy rights

To make a privacy request, contact us at:

Phone: 760-558-9047
Email: [email protected]

We may need to verify your identity before fulfilling your request.

To opt out of SMS messages, reply STOP to any SMS message you receive from us. To request SMS assistance, reply HELP.

13. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Subject to legal limitations, these rights may include:

The right to know what personal information we collect, use, disclose, sell, or share
The right to request access to specific pieces of personal information
The right to delete personal information
The right to correct inaccurate personal information
The right to opt out of sale or sharing of personal information
The right to limit the use and disclosure of sensitive personal information, where applicable
The right to non-discrimination for exercising your rights

To exercise these rights, contact us at:

Phone: 760-558-9047
Email: [email protected]

Categories of Personal Information We May Collect

In the past 12 months, we may have collected the following categories of personal information:

Identifiers, such as name, email, phone number, IP address, account login, and business contact information
Commercial information, such as purchases, subscriptions, invoices, and service history
Internet or network activity, such as website usage, product usage, cookies, and analytics data
Geolocation data, such as approximate location from IP address
Audio, electronic, or similar information, such as calls, voicemails, transcripts, chats, and messages
Professional or employment-related information, such as company name, job title, and business role
Inferences, such as lead tags, customer intent, communication summaries, and marketing engagement signals
Sensitive personal information, if provided or processed through certain communications, though we do not intentionally request sensitive personal information unless necessary for a specific service

Sources of Personal Information

We may collect personal information from:

You directly
Your business or employer
Website forms
Calls, SMS, email, and chat
CRM and software platforms
Analytics tools
Advertising platforms
Third-party integrations
Service providers
Publicly available business sources

Business Purposes for Collection

We collect personal information for the purposes described in this Privacy Policy, including providing Services, operating software, managing accounts, supporting customers, improving marketing systems, analyzing performance, preventing fraud, complying with legal obligations, and honoring communication preferences.

SMS Consent Exclusion

For clarity, mobile information, SMS opt-in consent, text messaging originator data, SMS consent records, and mobile phone numbers collected for SMS communications are excluded from any sale, sharing, disclosure, transfer, or use for third-party marketing or promotional purposes.

14. Sensitive Personal Information

We do not intentionally collect sensitive personal information unless it is necessary for a specific Service or is voluntarily provided through communications, forms, calls, chats, or customer systems.

Customers should avoid uploading or processing sensitive personal information unless necessary and legally permitted.

We do not use sensitive personal information to infer characteristics about individuals unless permitted by law and necessary for the Services.

15. Children’s Privacy

Our Services are intended for businesses and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take reasonable steps to delete it.

16. International Users

Nu Marketing Partners is based in the United States. If you access our Services from outside the United States, your information may be processed in the United States or other countries where our service providers operate.

By using the Services, you understand that your information may be transferred to countries with different privacy laws than your country of residence.

17. Links to Other Websites

Our website or Services may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. You should review their privacy policies before providing information to them.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the “Last Updated” date above. If changes are material, we may provide additional notice where required by law.

Your continued use of the Services after the updated Privacy Policy is posted means you acknowledge the updated policy.

19. Contact Us

For questions about this Privacy Policy or to exercise privacy rights, contact:

Nu Marketing Partners
35200 Cathedral Canyon Drive
Cathedral City, CA 92234

Phone: 760-558-9047
Email: [email protected]

Terms of Service Link